Acceptable Use Policy

Last updated: 8 November 2026

This policy covers how you may use our service, including the assistant we build and run for you. It forms part of our Terms.

You may

Use the service to manage, check in with and support your own clients; draft and send messages you have approved; and give access to the team members your plan allows.

You may not

• send spam, bulk unsolicited messages or messages to people who have asked you to stop;
• upload data you have no right to share, or use the service for clients who have not been told how their data is used where the law requires it;
• send anything unlawful, misleading, harassing, hateful or discriminatory, or that impersonates someone else;
• use the service for high-volume consumer support, 24/7 live response, or regulated records such as patient health records or financial account data;
• try to break, overload, copy or reverse-engineer the system, or get around its approval step;
• resell or share access with anyone outside your business.

What happens if this is broken

We may pause the affected part of the service and tell you why. If the problem is serious or keeps happening, we may end the plan under our Terms. If a message could cause harm, we may stop it first and tell you straight after.

Reporting misuse: hello@getaiopsstudio.com