Terms of Service

Last updated: 30 October 2026

1. Who we are and what these terms cover

AI Ops Studio is a trading name of Daniel King Ltd ("AI Ops Studio", "we", "us"). Contact: hello@getaiopsstudio.com.

These terms apply when you use getaiopsstudio.com, download a free resource, buy a digital product, or subscribe to a monthly plan. By buying or using any of these, you agree to these terms. Our Refund Policy and Privacy Policy form part of them.

2. Digital products

Digital products (including the Client Success Quick-Start Kit and the Client Success OS) are sold and delivered through our checkout provider, Selar. You get a download link straight after payment.

• You receive a licence to use the materials inside your own business, for your own clients.
• You may edit and adapt the scripts, emails and templates for that use.
• You may not resell, share, publish or give away the files, or pass them off as your own product.

The $27 Quick-Start Kit or $197 Client Success OS price is credited against your first payment if you later start a monthly plan.

3. Monthly plans

Monthly plans (Starter, Core and Team) are priced by the number of active clients you serve, as shown on our pricing page. There is no setup fee. Your first two months are paid upfront, the second covering your build, and the plan then continues month to month. Where we agree anything beyond the standard plan, we confirm it in writing, and that written agreement takes priority if it differs from these terms.

We aim to have your assistant live within 14 days of you connecting your accounts and sending your client list. If it is not live within 14 days for reasons on our side, your next month is free. Delays caused by missing access, information or feedback move the date.

4. Care plans

Your plan keeps your assistant running, monitored and tuned. Plans are billed monthly in advance after the first two months and continue until cancelled. You can cancel any time after the first two months with 30 days' notice by email.

5. How the AI works

Our assistants use third-party AI and automation services to read your client records, spot clients who need attention and draft messages. You should know:

• You approve before anything sends. Client-facing messages are drafts until you (or someone you authorise) approve them.
• AI can make mistakes. Drafts, summaries and health flags are suggestions. Review them before you act on them.
• It is not professional advice. The assistant does not give legal, financial, medical or tax advice.

6. Your responsibilities

• You confirm you have the right to share the client information you give us, and that your clients have been told how their data is used where the law requires it.
• You are responsible for the messages you approve and send to your own clients.
• You keep your logins, Telegram account and connected email secure.
• You will not use our products or assistants for spam, unlawful messages, or anything that breaks the terms of the tools they connect to.

7. Who owns what

You own your data, your client records and the messages sent from your accounts. We own our products, templates, playbooks, prompts and the way our systems are built. During your engagement you get a licence to use the system we set up for you in your business. Custom content written only for you (for example, scripts in your voice) is yours to keep.

8. Prices and payments

Prices on the site are shown in US dollars unless stated otherwise. Digital products are paid in full at checkout. Monthly plans start with two months paid upfront, then bill monthly in advance. Plans are paid by card through our payment provider, Flutterwave, which saves your card securely so we can charge it each month from month 3 until you cancel. We never see or store your full card details. If a monthly charge fails, we email you before anything changes. Your bank or card provider may charge conversion fees.

9. Liability

We work hard to keep everything accurate and running, but we cannot guarantee specific business results such as renewals, revenue or retention rates. To the extent the law allows:

• we are not liable for indirect or consequential losses, such as lost profits, lost clients or lost data caused by third-party tools;
• our total liability for any claim is limited to the amount you paid us in the 3 months before the claim (or the price of the product, for digital products).

Nothing in these terms limits any liability that cannot legally be limited.

10. Ending a service

Either side can end a monthly plan with notice by email, as set out in section 3. We may suspend a service if fees are unpaid or the service is used in breach of these terms, and we will tell you first where we can. When a service ends, we will help you export your data and switch off the automations connected to your accounts.

11. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria, where Daniel King Ltd is registered. Before taking any formal step, we both agree to try to resolve a dispute in good faith by email or call. Nothing here removes rights you have under the consumer laws of the country where you live.

12. Changes to these terms

We may update these terms as our products change. The date at the top shows the latest version. Changes do not affect a purchase or proposal already agreed.